The Microsoft Citizen Service Platform (CSP) is both a vision and solutions platform architecture designed to help local governments worldwide better serve citizens.  CareDirector harnesses the power of the Microsoft Citizen Service Platform and provides local government with an open and cost-effective model of technology innovation to deliver more citizen-centric services.

Zap Technology is a global Microsoft ISV creating business intelligence solutions for Microsoft Dynamics CRM to help businesses improve corporate performance management. Using ZAP’s analytics solution, CareDirector gives social care providers the ability to manage their business in real time. Care workers can turn data into actionable insight and Managers will benefit from the delivery of advanced analytics in the form of dashboards, Key Performance Indicators (KPIs) and scorecards.

CWR Mobility provides mobile solutions for Microsoft Dynamics CRM. The company has over 14 years of hands-on experience with Microsoft mobile technology. CareWorks has integrated CWR Mobility’s technology into CareDirector so care professionals can access and record the information they need while on the move.