Archive for 2012

Social work case management software

April 30, 2012

Social work case management software can make a great difference to the aims of care workers and care organizations. The ultimate goal of social care is to maintain good quality of life and support the independence of the elderly and disabled.

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Prepare your organisation for changes in social work case management

Social work case management is being shaped ever more by fiscal constraints, ageing populations and a move towards personalised and self-directed care. As a result, social care services are being delivered using flexible information systems that can provide demonstrable benefits in efficiency and productivity while also enabling members of the public to take control of [...]

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Making a difference in people’s lives with human services software

The work of human services providers is one of continual commitment to improving delivery of care services. Human services software is a powerful tool that allows care providers to focus their energies and skills on providing the best possible care while having confidence that records are being accurately kept and are easily accessed.

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Making Human Services Case Management better for care workers and the public

A crucial factor for the elderly and disabled in care is maintaining a sense of control over their circumstances. This is what makes the quality of human services case management so important. Being able to effectively develop a plan for the elderly and disabled that takes into account the particular needs and wants of that [...]

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More Efficient Client Care with Human Services Case Management Software from CareWorks.

One of the most important aspects of a care worker’s job is enabling clients with disabilities as well as the elderly to maintain their dignity. By giving them the power to maintain control over their lives as completely as possible CareDirector human services case management software from CareWorks achieves this. It also enables the family [...]

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CareWorks Selected as Microsoft Global ISV Partner for Microsoft Dynamics CRM

April 3, 2012

CareWorks is one of only 20 Global ISV Partners for Microsoft Dynamics selected by Microsoft for its proven competency in developing end-to-end human services management applications leveraging the Microsoft Dynamics CRM technology. CareWorks is the first and only supplier of Health and Human Services management software worldwide to achieve this status.

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Opportunity Partners of Minnesota chooses CareDirector as their new statewide client management information system

March 16, 2012

CareWorks and its partner Sogeti USA have announced that Opportunity Partners, a private provider of services to people with developmental/intellectual disabilities in Minnesota, has selected CareDirector as its new agency-wide information system.

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CareDirector – Aging and Disability

February 14, 2012

Empowering the public to direct their own support Find out how you can use customer service technology to maximize citizen self-service, improve consumer engagement and create operational efficiencies. Download the demonstrator

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SSAFA Forces Help (UK)

SSAFA Forces Help

SSAFA Forces Help deploys CareDirector to improve the delivery of social services to British army personnel and their families around the world. SSAFA Social Work Service implemented CareDirector to deliver safe and efficient services to the military community and their families. The system creates comprehensive client records that are held centrally and accessible by social [...]

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Applying the principles of Customer Relationship Management to the world of social care

Applying the principles of CRM to the world of social care

CareWorks’ vision for supporting the personalization of adult social care Our unique approach moves away from the proprietary systems that have traditionally been used in social care management, to one built on an industry-standard customer service platform. This paper examines the implications of personalization and sets out our vision for supporting service providers, practitioners and [...]

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